Terms of service

Terms of Service

Welcome to UNDERLAYERS. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

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1. General Information

This website is operated by UNDERLAYERS. Throughout the site, the terms “we”, “us” and “our” refer to UNDERLAYERS. By using this website, purchasing our products, or engaging with our services, you agree to be legally bound by these Terms of Service, our Privacy Policy, and our Shipping and Returns Policies.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes.

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2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our site and purchase our products. By agreeing to these Terms, you represent that you are of legal age in your state or territory of residence.

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3. Products and Services

We make every effort to display our products and descriptions accurately. However, we do not warrant that product descriptions, images, or other content are error-free.

All products are subject to availability, and we reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction at our sole discretion.

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4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST (Goods and Services Tax) unless stated otherwise. We reserve the right to change prices at any time without notice.

Payment is required at the time of purchase. We accept secure payments via major credit/debit cards and other payment options as listed at checkout.

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5. Shipping

We aim to dispatch all orders promptly. However, delivery times are estimates and not guaranteed. Please refer to our Shipping Policy for full details.

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6. Returns and Refunds

UNDERLAYERS complies with the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

For full details, please refer to our Returns and Refunds Policy.

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7. Intellectual Property

All content on this website – including text, graphics, logos, images, product designs, and branding – is the property of UNDERLAYERS and protected under intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.

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8. Limitation of Liability

Nothing in these Terms limits any rights you may have under the Australian Consumer Law. However, to the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from your use of our site, products, or services.

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9. Third-Party Links

Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of those sites or for any loss or damage that may arise from your use of them.

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10. Termination

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including, without limitation, if we believe your conduct violates applicable laws or harms our interests or those of others.

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11. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of the courts in that state.

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12. Contact Information

If you have any questions about these Terms, please contact us at:

UNDERLAYERS PTY LTD
Email: info@underlayers.online
ABN: 98 684 832 111